Score from 327 reviews
Altos da Serra Hotel, São Joaquim
Reviews, photos, room rates, address, contact- Av. Ivo Silveira 340 Bairro. Jardim Minuano, 88600-000 São Joaquim,
Brazil - 
View on map
Highlights
24/7 front desk support
Guest parking available
Complimentary wi-fi property-wide
Pets are welcome
Comfortable family rooms
Daily room cleaning service
24/7 front desk supportGuest parking availableComplimentary wi-fi property-widePets are welcomeComfortable family roomsDaily room cleaning serviceThe rooms at Altos da Serra Hotel are designed with your comfort in mind. Each one includes a desk, a private bathroom equipped with a bidet and free toiletries, and stunning views of the city. Plus, you can unwind with entertainment on the flat-screen TV or freshen up with the provided hairdryer.
Start your day right with a delicious buffet breakfast, sure to satisfy your morning cravings.
The friendly reception staff are always ready to provide local tips and information to help you explore the beautiful surroundings. Just a heads-up, Planalto Serrano Regional Airport is roughly 98 km away, making the hotel a convenient option for travelers.
Please inform in advance of your expected arrival time. At Altos da Serra Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Altos da Serra Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Altos da Serra Hotel, all special requests are subject to availability and may incur additional charges.
Deluxe Family Room Description, photos, price, amenities
.svg){kind=icon}
- hardwood/parquet flooring,
- interconnecting rooms available,
- heating,
- work desk,
- non-feather pillow (synthetic),
- wardrobe/closet
- private bathroom,
- complimentary toiletries,
- shower,
- toilet paper,
- toilet,
- body soap,
- bidet
- streaming services (e.g., netflix),
- television (tv),
- telephone,
- satellite tv channels,
- flat-screen tv
- minibar
- towels,
- bed linen,
- wake-up service
- courtyard view,
- city view
Providing free toiletries, this family room includes a private bathroom with a shower and a bidet. The spacious family room provides a minibar, a wardrobe, parquet floors, a flat-screen TV with streaming services, as well as city views. The unit provides 3 beds.
Room size:
Deluxe Family Room - 44 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 4 
Deluxe Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- work desk,
- wardrobe/closet,
- heating,
- hardwood/parquet flooring
- shower,
- toilet,
- complimentary toiletries,
- bidet,
- body soap,
- private bathroom,
- toilet paper
- streaming services (e.g., netflix),
- video player,
- satellite tv channels,
- telephone,
- flat-screen tv,
- cable tv channels,
- pay-per-view channels,
- television (tv)
- minibar
- towels,
- wake-up service,
- bed linen
- courtyard view,
- city view
Featuring free toiletries, this double room includes a private bathroom with a shower and a bidet. The double room features a minibar, a wardrobe, parquet floors, a flat-screen TV with streaming services, as well as city views. The unit is equipped with 1 bed.
Room size:
Deluxe Room - 22 m2
Bedroom 1 – Double bed
Max persons: 2
Standard Twin Room Description, photos, price, amenities
- wardrobe/closet,
- heating,
- work desk,
- hardwood/parquet flooring,
- non-feather pillow (synthetic)
- toilet,
- complimentary toiletries,
- shower,
- private bathroom,
- toilet paper,
- body soap,
- bidet
- telephone,
- streaming services (e.g., netflix),
- flat-screen tv,
- satellite tv channels,
- television (tv)
- minibar
- towels,
- bed linen,
- wake-up service
- city view,
- courtyard view
Offering free toiletries, this twin room includes a private bathroom with a shower and a bidet. The twin room offers a flat-screen TV with streaming services, a minibar, a wardrobe, parquet floors as well as city views.
Room size:
Standard Twin Room - 22 m2
Bedroom 1 – Single bed
Max persons: 2
Queen Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- wardrobe/closet,
- sofa,
- work desk,
- hardwood/parquet flooring,
- heating
- complimentary toiletries,
- toilet paper,
- toilet,
- private bathroom,
- shower,
- body soap,
- bidet
- television (tv),
- telephone,
- flat-screen tv,
- streaming services (e.g., netflix),
- satellite tv channels
- minibar
- bed linen,
- wake-up service,
- towels
- city view,
- courtyard view
Providing free toiletries, this double room includes a private bathroom with a shower and a bidet. The double room provides a minibar, a wardrobe, a sofa, a flat-screen TV with streaming services, as well as city views. The unit provides 1 bed.
Room size:
Queen Room - 22 m2
Bedroom 1 – Double bed
Max persons: 2
Basic Triple Room Description, photos, price, amenities
- heating,
- wardrobe/closet,
- non-feather pillow (synthetic),
- work desk,
- hardwood/parquet flooring
- toilet paper,
- complimentary toiletries,
- shower,
- body soap,
- toilet,
- private bathroom,
- bidet
- streaming services (e.g., netflix),
- television (tv),
- telephone,
- satellite tv channels,
- flat-screen tv
- minibar
- wake-up service,
- bed linen,
- towels
- courtyard view,
- city view
Offering free toiletries, this triple room includes a private bathroom with a shower and a bidet. The triple room offers a flat-screen TV with streaming services, a minibar, a wardrobe, parquet floors as well as city views. The unit provides 3 beds.
Room size:
Basic Triple Room - 25 m2
Bedroom 1 – Single bed
Max persons: 3
Family Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- heating,
- wardrobe/closet,
- work desk,
- hardwood/parquet flooring
- toilet paper,
- body soap,
- complimentary toiletries,
- shower,
- private bathroom,
- toilet,
- bidet
- television (tv),
- flat-screen tv,
- telephone,
- streaming services (e.g., netflix),
- satellite tv channels
- minibar
- wake-up service,
- bed linen,
- towels
- city view,
- courtyard view
Offering free toiletries, this family room includes a private bathroom with a shower and a bidet. The family room offers a flat-screen TV with streaming services, a minibar, a wardrobe, parquet floors as well as city views. The unit is furnished with 2 beds.
Room size:
Family Room - 25 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 3
Choose your ideal room at Altos da Serra Hotel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Standard Twin Room
- Deluxe Family Room
- Queen Room
- Basic Triple Room
- Family Room
- Deluxe Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
in-room dining service, selection of wine/champagne
Reception & guest support
24/7 front desk, excursion booking desk, individual check-in/check-out, secure lockers, invoices available
Shared spaces for guests
access to hotel garden, rooftop sun deck, communal kitchen facilities, guest lounge / tv room, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
spacious family rooms, in-room heating, allocated smoking zone, comfortable pet bed
Property safety & security
round-the-clock security personnel, integrated security alarm system, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 00:00 hours
Check-outFrom 11:00 Until 11:30 hours
Children and extra bedsChildren from 0 to 15 years old pay 60.00 BRL per night using extra bed. Children from 16 years old pay 80.00 BRL per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
Check guest reviews about Altos da Serra Hotel
All reviews in one place!
Be the first to share your opinion!
Stayed at Altos da Serra Hotel? Your experience is very valuable to us and other guests. Leave your review! Thank you.
